18Questions
Common questions.
The questions boards and owners raise in the first conversation, answered plainly. If yours is not here, write to humans@sentium.live and a member of the studio team will answer it directly. We would rather over-explain than have you guess.
How long does the process take?
Knowledge transfer and blueprint take two to three weeks. Your companion is typically working alongside you within four to six weeks, then refined continuously.
Can it work with our existing systems?
Yes. Your companion is built around the systems you already run — your records, your calendars, your documents, your tools — rather than asking your team to move.
Does it learn our documents?
Your manuals, agreements, pricing, procedures and correspondence become part of its memory, structured by our knowledge engineers.
Is our information private?
Your companion is yours alone. Your knowledge is never blended into anyone else's companion and never used to train shared systems.
Can multiple staff use it?
Yes. Each person speaks to the same companion with permissions and tone suited to their role.
Can it evolve with our business?
It is designed to. As your pricing, people and priorities change, we tune the companion alongside them.
Can new capabilities be added later?
New missions are commissioned at any time and added to your companion's library. Most clients add missions monthly for the first year.
Can it carry our own brand instead of MAXX?
Yes. The finished companion can be entirely white-labelled — name, logo, voice, interface and domain. Your employees, customers and suppliers simply experience it as your own intelligent operating system. MAXX need never appear anywhere.
How much control do we keep over what it does?
You choose the autonomy level, mission by mission: recommendations only, draft-and-approve, execute approved work, or autonomous operation inside guardrails you define. Humans remain in control by design.
Which AI model does it use?
Several. Your companion orchestrates multiple specialist models — reasoning, research, writing, coding, vision, voice and analysis — and selects the most suitable intelligence for each task. Nobody in your business has to think about models.
What happens when a key employee leaves?
Their operating knowledge stays. Conversations, decisions and process detail remain searchable inside the companion, which shortens handovers considerably.
Are two companions in the same industry the same?
No. Industry intelligence is the starting point, not the deliverable. Two law firms receive materially different companions because their precedent, tone, approval chains and clients differ.
How do we speak to a human about this?
Write to humans@sentium.live. A member of the studio team — not a sales queue — will reply and arrange a discovery conversation.